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work2fly
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,533
Originally Posted by laxflyer47
Ive had an escort to security 100% of the time at LAX (about 12-15 flights this year), mix of everything from domestic economy to international F.
Originally Posted by Global321
CK is the key. Sir.
I'm about 5 out of 5 at LAX as an AY Plat flying AA domestic in Y. I don't think it saves much time because it usually takes a few minutes for me to convince them I have access in the first place.
Antarius likes this.
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Antarius
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Discoverist
Posts: 11,637
Originally Posted by work2fly
I'm about 5 out of 5 at LAX as an AY Plat flying AA domestic in Y. I don't think it saves much time because it usually takes a few minutes for me to convince them I have access in the first place.
Given the ACs, FLs etc. can handle 99% of stuff with a simple boarding pass scan, why they can't automate this is beyond me.
ive been denied incorrectly multiple times.
It's the most mickey mouse unit of AA. That's a tough bar to cross given APFA is also playing.
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Global321
Join Date: Sep 2009
Location: Global
Posts: 6,119
Originally Posted by work2fly
I'm about 5 out of 5 at LAX as an AY Plat flying AA domestic in Y. I don't think it saves much time because it usually takes a few minutes for me to convince them I have access in the first place.
You are different than AA Emeralds. You have access, we don't.
Originally Posted by Antarius
...ive been denied incorrectly multiple times.
As mentioned in post #404, based on the information provided, you have been correctly denied. (I even linked the rules.)
I have no problem calling AA out when they screw up, but in the cases you stated, AA got it correct in denying you access.
work2fly is using foreign carrier status. As an EXP, you have to use the AA rules for EXP / AA Emerald.
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Antarius
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Discoverist
Posts: 11,637
Originally Posted by Global321
As mentioned in post #404, based on the information provided, you have been correctly denied. (I even linked the rules.)
I have no problem calling AA out when they screw up, but in the cases you stated, AA got it correct in denying you access.
I see what it says, however both AA's on location supervisor and AA Customer Relations confirmed that I have access. I take that as more valid than aa.com, given it's history of inaccurate and outdated data; the AC page still says Mexico and Caribbean don't get access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
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Global321
Join Date: Sep 2009
Location: Global
Posts: 6,119
Originally Posted by Antarius
I see what it says, however both AA's on location supervisor and AA Customer Relations confirmed that I have access. I take that as more valid than aa.com, given it's history of inaccurate and outdated data; the AC page still says Mexico and Caribbean don't get access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
I would never count on local people or what AA Cust relations says; no way to really argue that with the lounge agent; "Betty from AA Cust relations says I'm right" probably goes no where fast.
I think the FCI rules are pretty clear and consistent.
Long hall up front on AA is not specific enough; Long haul on "upfront" on a 787 does not give you access; long haul 77W FF gives you access. (Your post wasn't specific.)
On your previous post where you felt you had access, you were coming off QR biz as an EXP. That does not give you access and they were correct in denying you.
I am not trying to argue with you; Just trying to make you feel better about being denied.
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Antarius
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Discoverist
Posts: 11,637
Originally Posted by Global321
I would never count on local people or what AA Cust relations says; no way to really argue that with the lounge agent; "Betty from AA Cust relations says I'm right" probably goes no where fast.
For sure. Even pointing to the published rules doesn't always work either.
[/QUOTE]
Originally Posted by Global321
I think the FCI rules are pretty clear and consistent.
Long hall up front on AA is not specific enough; Long haul on "upfront" on a 787 does not give you access; long haul 77W FF gives you access. (Your post wasn't specific.)
On your previous post where you felt you had access, you were coming off QR biz as an EXP. That does not give you access and they were correct in denying you.
I am not trying to argue with you; Just trying to make you feel better about being denied.
The published rules say EXP : You can use Flagship® First Check-In if youre flying on qualifying international flights operated by American (regardless of cabin). I have been denied 3 times doing exactly this. LAX-SYD, LAX-HKG and MIA-LHR all on AA metal in J/F.
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Global321
Join Date: Sep 2009
Location: Global
Posts: 6,119
Originally Posted by Antarius
For sure. Even pointing to the published rules doesn't always work either.
The published rules say EXP : You can use Flagship® First Check-In if youre flying on qualifying international flights operated by American (regardless of cabin). I have been denied 3 times doing exactly this. LAX-SYD, LAX-HKG and MIA-LHR all on AA metal in J/F.[/QUOTE]
Certainly if you are flying AA to SYD or LHR you should have access. (Pretty sure AA hasn't flown LAX to HKG in years.)
Originally Posted by amm
Im flying ORD-JFK on AA connecting to JFK-HND on JL (in first). I believe the answer is no I cannot use Flagship Check In but am I reading the rules wrong?
Thanks!
AA elites cannot access FFCI on a JL INTL flight.
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Madison Guy
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,253
I'm assuing that nothing has changed here: All AA marketed and metal. Flying ORD(J) -> JFK(F) -> LHR allows FFCI at ORD. On return LHR(F) -> JFK(J) -> ORD allows FFCI at LHR AND JFK after emerging from Cutoms/Immigation. (If for nothing else at JFK other than (maybe) getting to the front of the precheck lane.) All 3-cabin long-haul based, not status based. Correct?
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Global321
Join Date: Sep 2009
Location: Global
Posts: 6,119
Originally Posted by Madison Guy
I'm assuing that nothing has changed here: All AA marketed and metal. Flying ORD(J) -> JFK(F) -> LHR allows FFCI at ORD. On return LHR(F) -> JFK(J) -> ORD allows FFCI at LHR AND JFK after emerging from Cutoms/Immigation. (If for nothing else at JFK other than (maybe) getting to the front of the precheck lane.) All 3-cabin long-haul based, not status based. Correct?
A little confusing as there is virtually no J domestic flights on AA except 3 cabin, which I am almost certain they don't fly ORD-JFK.
For, you ticket gets you in.
AA FF JFK-LHR will get you FFCI at ORD.
AA FF LHR-JFK will get you FFCI at JFK. (And Chelsea Lounge in JFK)
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Madison Guy
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,253
Originally Posted by Global321
A little confusing as there is virtually no J domestic flights on AA except 3 cabin, which I am almost certain they don't fly ORD-JFK.
For, you ticket gets you in.
AA FF JFK-LHR will get you FFCI at ORD.
AA FF LHR-JFK will get you FFCI at JFK. (And Chelsea Lounge in JFK)
I call them "J" beacuse that is the ticket class. AA just decided to market them as F, but that is not what's on the BP. I did screw up when I said "all 3-class" - clearly, the domestic legs are not. And AA no longer flys a same-day connection direct to ORD from JFK. Just checking on the connection still working for JFK.
Last edited by Madison Guy; Dec 11, 2023 at 7:15 pm
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Antarius
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Discoverist
Posts: 11,637
Originally Posted by Global321
The published rules say EXP : You can use Flagship® First Check-In if youre flying on qualifying international flights operated by American (regardless of cabin). I have been denied 3 times doing exactly this. LAX-SYD, LAX-HKG and MIA-LHR all on AA metal in J/F.
Certainly if you are flying AA to SYD or LHR you should have access. (Pretty sure AA hasn't flown LAX to HKG in years.)
[/QUOTE]
Yup and the staff fail to follow this. HKG was shortly before the flight got cut. I don't live in a hub, so it's pretty rare that I originate heading internationally in a city with this checkin.
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FlightNurse
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy LT Titanium, HH Gold, National Executive
Posts: 11,842
Originally Posted by Antarius
I see what it says, however both AA's on location supervisor and AA Customer Relations confirmed that I have access. I take that as more valid than aa.com, given it's history of inaccurate and outdated data; the AC page still says Mexico and Caribbean don't get access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
Mexico City gets an entrance into the AC if traveling in J, I know the website does not say it (It use to)
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